FAQ

Where is the Festival located?

The Filberg Heritage Lodge and Park. The address is 61 Filberg Rd, Comox, BC

I’m planning on riding my bike, where can I securely leave it?

We will have a secure bike valet on-site provided by the Comox Valley Cycling Coalition.

Where should I park? Will there be a shuttle bus?

Park and Ride: We will be offering Park and Ride from Phil & Jennie Gaglardi Academy, 1475 Noel Avenue. Park at Gaglardi and take our shuttle to the Festival. Round trip is $5 per person over 12 years old. CASH ONLY.
Hours are 9:30 am to 8:30pm
Friday, Saturday, & Sunday

Parking for the Festival: There will be on-site accessible parking on a first come first served basis. There is very limited parking on-site so we ask that you use alternate transportation where possible.

Bus Service: We are encouraging visitors to take BC Transit.

Is there camping?

No, there is no on-site camping but you can find links to the nearest campsites HERE

Can we bring a cooler?

Outside food is allowed, but no outside alcohol will be permitted.

Will there be a search or screening at the gate?

All patrons, and their belongings, are subject to being searched as a condition of entry.

Is the Festival running rain or shine?

Yes. Tickets are non-refundable.

What are the hours of the Artisan Market?

Friday 10 am – 8 pm
Saturday 10 am – 8 pm
Sunday 10 am – 6 pm
Hours are subject to change. Artisans can decide to stay open later or close earlier.

Glass bottles, metal cans, plastic bottles?

Glass and metal cans will not be permitted. However, empty water bottles will be allowed. All plastic bottles are strongly discouraged so be ready for friendly peer pressure to buy a Filberg Festival water bottle!

Best behaviour from all, please!

Filberg Festival reserves the right to refuse admittance or to evict anyone who creates a disturbance, causes a nuisance, or is disrespectful of others.

Will there be alcoholic beverages?

Yes. The entire site is licensed. We will have craft beer, coolers, and wine available for your enjoyment if you are 19+ with two pieces of valid ID.

Are professional cameras and recording devices permitted?

No. You can register for a Media Pass if you are a professional photographer. Otherwise, take as many pictures and selfies as you want on your smartphone! And be sure to tag your photos with #Filberg Festival on Instagram

Are umbrellas permitted?

Yes. With the following exceptions; no oversized/golf/beach umbrellas.

Are animals permitted?

No animals are not permitted on-site. With the exception of guide, service, and/or signal dogs for persons with disabilities. No exceptions.

Are children free?

Children 12 and under are free but must be accompanied by an adult with a ticket.

Are lawn chairs permitted?

Yes, lawn chairs are permitted in the “Bring Your Own Seat” area. This is in two designated areas near the main stage and the Rotary Stage. No chair, no worries – the lawn is huge, and the dance areas are plentiful.

I bought a ticket for someone else, and it is in my name; the ticket says they need to show ID and the credit card it was purchased with – what do I do as I won’t be there?

If you have purchased tickets for someone else you will not need to be present when the guests enter the festival site. The festival attendees will just need to have the tickets ready (printed or on your phone) and we will scan them in. We will only ask for your ID or your card information if you are having trouble recovering your tickets and we need to look up your purchase.

I bought tickets for my significant other and myself and they are both in my name will this be a problem?

You will not need to present your ID or the card used to purchase the tickets at the gates. Just have your ticket ready (printed or on your phone) and we will scan you in. We will only ask for your ID or your card information if you are having trouble recovering your tickets and we need to look up your purchase.

Are there tickets for specific artists?

All tickets are Festival tickets, and not for a specific artist. Artists and the schedule are subject to change without notice. Artist cancellations at a festival are not grounds for a refund.

Do tickets get me into the market as well as the music?

Single day passes and weekend passes give you access to the entire festival site to enjoy the market, music, food, drinks, and fun!

WHAT IS YOUR ACCESSIBILITY POLICY?
Accessibility at our event is a top priority. We strive to create an inclusive and welcoming environment for all attendees. If you require the assistance of a care assistant or companion to fully participate, we are pleased to offer a complimentary ticket for them. We believe that everyone should have the opportunity to enjoy the event to the fullest, and we are committed to ensuring that all individuals have equal access and support during their experience.